Put the scope side by side
Use the same scheme information for every proposal so the comparison is meaningful.
- Number and type of meetings included.
- Budget preparation, levy administration and financial reporting.
- Correspondence, record keeping and owner access.
- Maintenance and insurance coordination responsibilities.
- Additional service rates and disbursements.
Ask how communication works
Find out who your contact will be, how leave is covered and where unresolved matters are escalated. Clarify the difference between acknowledging an enquiry and resolving it.
Consider the full agreement
Read the term, inclusions, variation provisions and ending arrangements. Ask for clarification in writing where wording is unclear. Seek independent advice where needed.
General information only. Your scheme’s agreement and applicable rules matter. Check the Consumer Affairs Victoria owners corporation guidance and seek advice for your circumstances.